- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Today I damaged the passenger’s front tire on my 2023 Kia Niro and need it to be replace it asap. Fortunately I was only 1/2 mile from 4th Street Auto & Tire shop. In less than 30 minutes my car was in and out with a new tire. The fast and friendly service provided will be the reason for me to use them in the future!~ Samuel Sanchez, 09/06/2024
Mr. Hinckley was very kind, helpful, and cool. He took my flat tire very quickly an hour before closing and for a very low cost. He also offered to sell me a used tire for cheap if they could not fix mine which was super thoughtful, but fixed it within a few minutes. Overall, they were very nice and helpful to me and my girlfriend here 10/10~ Tristan Lopez, 09/03/2024
